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Geberit

FAQ Balena 8000 Care


QuestionAnswer
Is the Balena 8000 Care easy to use?The Balena 8000 Care has been designed with the user’s needs in mind. It offers a variety of control options as standard that allow you to choose whichever is most convenient. Even hands-free operation is included without compromising on individuality.
Is a shower toilet suitable in the case of health problems?The Balena 8000 Care with its selection of controls and features is especially suitable for people with limited mobility giving them freedom and privacy. It is also very beneficial for those that regularly suffer from discomfort in the anal area (haemorrhoids, itching, weeping, etc) as the shower toilet cleans gently, thoroughly and with no contact. This can alleviate many complaints significantly.
Who can install the product?There are numerous approved installers throughout the UK that we can recommend.
We were keen to develop a product that’s innovative and easy to install. As a result, any qualified electrician or part P approved plumber of your choice will be able to carry out the job.
Who can I contact for after sales support?Geberit offers a standard 2-year warranty for the Balena 8000. To request additional service contracts or extended warranties, please contact us directly.
Can the Balena 8000 be used in the case of power cut?Yes it can. There is a mechanical flush button included so you can continue using the Balena as any standard toilet even if electrical power is lost.

Does it need to be commissioned?

No, your installer can install it for you without the need to have it checked again by a Geberit technician.
The product complies with the UK water regulations and can be connected to the mains water supply.
Can it be cleaned like a conventional WC?The Balena 8000 Care features a unique dirt-repellent finish for easy care and the highest standard of hygiene. No more scrubbing, scouring and scratching. Regular cleaning with a soft damp cloth and a mild cleaning agent will be enough to keep the toilet in good condition.
Is a lid available?The toilet features a special strengthened seat that is particularly sturdy and ideal for side transfer. It can be removed easily and replaced with a standard Balena seat and lid application.
Can I use the toilet with a shower chair?Yes, this is possible. Please contact us for further details.