Geberit Balena

Warranty

1. Geberit guarantees over a period of 2 years from the date of installation of the product at the end customer's premises, then the product is free of
material and production faults.

2. This guarantee can only be claimed if:

The product has been installed and set up by an authorised installation company.
The product fault has not been caused by improper installation or use as well as inadequate maintenance and care.
The end customer has completed the enclosed guarantee card and sent it back to Geberit within 10 working days of the installation.
No modifications have been carried out on the product; no parts have been removed, exchanged or additionally installed.

3. Should a material or product fault occur within the guarantee period. Geberit will arrange for the necessary maintenance work to be carried out by an appointed service engineer that is either employed by Geberit or a subcontractor and if necessary replace any fault parts free of charge. Further claims of the end customer against Geberit will be, within the legal restrictions, discharged.

4. Once the guarantee has expired Geberit declines any liability for further guarantee claims. This also includes parts of the product that might have been exchanged during the guarantee period.

5. Geberit does not guarantee damage to buildings, goods or human beings caused by an incident if not stipulated by law.

Please contact our technical department on 01622 717811 in case of a product breakdown