| Malfunction |  | Cause | | Remedy |
| No function | | Power Supply on shower toilet not switched on | | Set power switch it On |
| | Mains fuse faulty | | Check fuse |
| | IR User detection window on hinge is dirty | | Clean IR window with a soft cloth |
| Remote control is not functioning (no symbols visible on display) | | Batteries flat | | Replace batteries |
| | No batteries inserted | | Insert batteries |
| Water temperature too cold | | Water heater not switched on | | Switch on water heater (constant = On) |
| | Warm-up time too short when water heater is set on seat contact. | | Switch on water heater (constant = On) |
| | Temperature setting too low | | Increase water temperature on remote control |
| Spray intensity too weak | | Pressure setting too low | | Increase pressure on remote control or on shower toilet |
| | Nozzle unit clogged up/furred up | | Press service button and replace/ clean nozzle unit |
| Dryer does not start after shower | | Automatic dryer start is switched Off | | Press dryer button on shower toilet |
| Dryer temperature uncomfortable | | Dryer temperature set too low or too high | | Increase or decrease dryer temperature on remote control |
| Air purification is not working | | Air purification button on toilet (control panel) is not activated | | Press air purification button on shower toilet |
| Water drips onto the floor | | | | Set power switch to Off and contact customer service |
| Green LED is blinking | | Initiation programme of shower toilet is running (allow up to 9 min) | | - Wait 9 min.
-Green LED is not blinking = shower toilet is ready to use |
| Red LED on shower toilet is lit up | | Active carbon filter needs to be replaced and/or nozzle cleaner is empty, see icon on remote control. Shower toilet can still be used. | | Replace active carbon filter
Refill <<JETCLEAN 8000>> nozzle cleaner |
| Red LED on shower toilet flashed, error icon on remote control appears. | | A safety device has switched off the shower toilet for a short while. | | -Switch off shower toilet by the power switch
-Wait 30 seconds
-Switch shower toilet on again |
Please contact our customer service department if you are still expierencing problems with your shower toilet.