Geberit UKFAQS

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FAQS
Soil and Waste Piping Questions

Q. Why do you have expansion joints in pipe work? A. We have expansion joints to accommodate expansion and contraction in the pipe work due to changes in temperature, whether it is ambient temperature or from the nature of the discharge through the pipe work. Expansion joints must be included and anchored every 5 metres horizontally or every floor vertically. Q. Can you use automatic air admittance valves externally? A. No, due to the risk of the mechanism becoming frozen in cold conditions therefore not being able to function correctly. Q. Does Geberit make uPVC products? A. No. Our pipework and fittings are HDPE, manufactured to BBA 92/2796. Q. Can I use other manufacturers' HDPE electroweld couplings with your pipes and fittings, or other manufacturers' tools with your couplings? A. We only guarantee our own couplings will work with our fittings and pipe when used in conjunction with our approved tooling.

Sanitary Questions
Q. What flush plates fit which Duofix frames? A. Our 1.12m high frames and UP320 concealed cistern (109.309.00.5) can accept the Sigma10, Sigma20, Sigma50, Rumba, Samba, Tango, Twist, Mambo and Bolero flush plates. The 0.98m and 0.82m frames and UP200 concealed cistern (109.200.00.1) will only accept Kappa20, Kappa50 and Artline flush plates. Q. What pans fit your Duofix frames? A. At the current time the following pans are compatible with our Duofix frames Please use this link -compatibility chart. An updated chart will be uploaded shortly. Q. Which of the Duofix WC frames and concealed cisterns can you use the pneumatic buttons on? A: All frames and cisterns are compatible with dual flush or single pneumatic buttons except for the concealed system AP123 (123.137.11.1), which can only use single flush pneumatic buttons. Please see our compatibility chart. Q. How do I gain access to your Duofix cisterns once they are installed? A. All the internal components of the cistern can be accessed easily after the removal of the flush plate. If a pneumatic button is being used then you should install an access plate on the front of the cistern so that you can still gain access to the components. Q. Where can I get spare parts locally Geberit filling valves and flush valves? A. The normal route is to go back to where the unit was purchased from. The seal set for the side filling valve has part number 240.771.00.1. For the bottom filling valve the seal set is part number 241.813.00.1. The only seal on the flush valves that we sell in the UK is part number 816.418.00.1. Alternatively you can order them from our Spares Line on 01789 473 222. Q. What is the pipe on the left hand side of my frame, coming from the cistern? Is it some kind of overflow? A. This pipe is not an overflow. All Geberit cisterns have an internal overflow. The pipe is used in conjunction with our Geberit AquaClean products. If you are using a normal pan, this pipe is to be ignored. Q. What is the Geberit AquaClean? A. Geberit AquaClean (formerly Balena) is a combined WC and bidet, primarily designed for people with limited mobility, in order to allow individuals to retain dignity when going to the toilet, allowing independence. We also have a luxury model which is wall-hung, stylishly designed to be installed into modern bathrooms, restaurants and hotels for added hygiene.

Geberit AquaClean Questions
Q. What are the benefits? A. A gentle spray of warm water cleans you, which is more thorough and more comfortable for your skin than conventional cleaning with paper. You will feel clean and fresh and experience a unique sense of comfort. Q. How does it work? A. Whilst you are sitting comfortably, you can activate a spray of warm water which washes you clean at a level of intensity that suits. The odour extraction will be activated as soon as you sit down and finally you will be dried off gently with a flow of warm air. Q. Is it easy to use? A. Yes. Geberit AquaClean 8000plus Care has been designed with you in mind. If offers a variety of control options that allow you choose whichever functions are most convenient. Even handsfree operation is included without compromising in individuality. Q. Is it suitable for people with health problems? A,. Yes, it is ideal for people who suffer from skin irritations in sensitive areas. This is because it cleans gently and thoroughly with fresh water. Many users find that their symptoms are considerably alleviated or even avoided. Q. How sustainable is it? A. Geberit AquaClean makes the need for toilet paper obsolete. It only uses as small amount of well-directed water each time you activate the spray function. Paired with low energy consumption we have developed a feature packed toilet that is as sustainable as a conventional WC. Please contact us on freephone 0800 032 9626 to request a copy of our sustainability report. Q. Can it be used in case of a power cut? A. Yes it can. There is a mechanical flush button included so you can continue using the Geberit AquaClean as a standard toilet should you experience a power cut. Q. How long is a Geberit AquaClean 8000plus Care likely to last? A. In our experience, it can last up to 25 years. As with conventional toilets the lifespan of the WC will depend on how well it is maintained. Geberit guarantees the availability of replacement parts for your product for 10 years post production. Q. Is a lid available? A. Geberit AquaClean 8000plus Care features a special strengthened seat that is particularly sturdy and ideal for side transfer. It can be removed easily and replaced with a standard Geberit AquaClean seat and lid application. Q. Can it be cleaned like a conventional WC? A. Geberit AquaClean features a unique dirt-repellent finish for easy care and the highest standard of hygiene. No more scrubbing, scouring and scratching. Regular cleaning with a soft damp cloth and the Geberit AquaClean cleaning agent, is recommended to keep the WC in good condition. Q. Who can install the product? A. We were keen to develop a product that's innovative and easy to install. As a result, any qualified installer of your choice will be able to carry out the job. Q. Can it be connected to the main water supply? A. Geberit AquaClean complies with UK water regulations and can be connected to the mains water supply. Q. Where can I purchase it? A. Geberit AquaClean is readily available nationwide. Please contact 0800 032 9626 for further details.

Supply Piping Questions
Q. Can i mix Stainless Steel with a Carbon Steel system? A. Yes, there is no problem with including Stainless Steel in a Carbon Steel system provided that the system is a CLOSED system. A closed system is used for heating and cooling systems where there is virtually no oxygen in the circuit. Q. What materials do you manufacture? A. Geberit manufactures complete systems for Stainless Steel, Carbon Steel, CuNiFe and Mepla (our multi-layered system). We only manufacture the fittings for Copper systems. Q. Can i use Stainless Steel in swimming pools? A. It is possible, but inadvisable unless treated. The pipe including the fittings should be painted in accordance with Code of Practice Q 151. The alternative solution is to use Mepla.

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